DemarcusGentry
Member
Booked a fancy resort for a once-in-a-blue-moon getaway, and they keep hyping up this “virtual concierge” thing like it’s the next big miracle. I’m kinda torn. Part of me loves the idea of ditching phone calls, but part of me worries it’ll feel cold or glitchy, like talking to a chat bot instead of a real human who actually cares if my room smells weird or if I need extra towels. If you’ve used one before, was it helpful or just marketing fluff? I’m trying to figure out if I should trust it or just stick to the front desk.

